Output 4.6—Support for Ministerial Offices

Page Index

• Qualitative assessment
• Key results
• Administered item

Qualitative assessment

Methodology

Officers of the department maintain frequent contact with the office managers and support staff in the Prime Minister’s Office and the offices of the Minister Assisting the Prime Minister for the Status of Women (Senator the Hon Kay Patterson), the Minister Assisting the Prime Minister (the Hon Gary Hardgrave MP) and the Parliamentary Secretary to the Prime Minister (the Hon Jackie Kelly MP). Regular informal feedback is provided on performance.

Feedback

Ministerial support staff indicated satisfaction with the level of service provided and the department’s responsiveness.

Key results

High-quality support services continued to be provided from a range of areas of the department, including the People and Resource Management Branch and the Information Services Branch. No major refurbishments or projects were undertaken during 2003–04.

Administered item—Allowances and support to former Governors-General

• Qualitative assessment
• Key results

Qualitative assessment

Methodology

Staff of the People and Resource Management Branch maintained regular contact with the support staff of the former Governors-General.

Feedback

All parties indicated their satisfaction with the quality of the services provided.

Key results

All allowances to former Governors-General were paid in accordance with the relevant Remuneration Tribunal determinations.

The department provided support to the then Governor-General Designate, Major General Michael Jeffery AC CVO MC (Retired), arranging office accommodation and support services for the period from his appointment as Governor-General until his official swearing-in.

Office accommodation in Melbourne and support services were established for former Governor-General the Right Reverend Dr Peter Hollingworth AC OBE, including the temporary office space required while permanent accommodation and fit-out arrangements were being negotiated and finalised.