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The chief role of the Ceremonial and Hospitality Branch (CERHOS)
is to manage the ‘State occasions and official visits’ administered
item. The following narrative covers both departmental and administered
items outcomes.
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Output 4.6 Ceremonial and Hospitality |
Performance indicators |
| Departmental outcomes: Provision
of support services to the government relating to overseas
visits by the Prime Minister, government hospitality for
overseas dignitaries and official ceremonies. |
Quality: The degree of satisfaction
of the Prime Minister, the Prime Minister’s Office
and departmental Executive with management of the government’s
ceremonial and hospitality services.
Cost of outputs - $2.6m |
| Administered item: State
occasions and official visits. |
Quality: The degree of satisfaction
of the Prime Minister, the Prime Minister’s Office,
the Governor-General’s Office and the departmental
Executive, as expressed through formal and informal feedback
mechanisms, with:
- visits to Australia by heads of state and government
- arrangements for the Prime Minister’s overseas visits
- state occasions
- advice on relevant matters, including official gifts.
Assessment by the sponsoring Minister, Minister’s office or
department, together with Australian and foreign diplomatic representatives,
as expressed through formal and informal feedback mechanisms, of:
- the benefits from the programme of official visits
- the efficient organisation and presentation of ceremonial
occasions and hospitality services.
Administered expenses - $2.9m |

Qualitative assessment
Methodology
All visits and events that the branch is responsible for are followed
up with either verbal or written requests for feedback from the
Prime Minister and his office or from a relevant minister’s
office. Regular feedback is also received in the form of comments
from the Prime Minister, the Prime Minister’s Office, the
Secretary and the departmental Executive.
In addition feedback is received in comments and letters of appreciation
from visitors and their diplomatic representatives, as well as
in visit assessment cables submitted by Australia’s overseas
posts.

Feedback
The feedback received from visiting guests of government, the
Prime Minister’s Office and other sources during 2002-03
was positive. Correspondence reflecting favourably on the planning
and management of visits and other work undertaken by the branch
was received from a number of sources, including the Delegation
of the European Commission, the Embassy of the People’s Republic
of China, the Royal Belgian Embassy and the Embassy of Japan.

Key results
The year 2002-03 was another busy one for the branch, which
continued to perform well under pressure.
Prime Minister’s overseas visits
CERHOS planned and coordinated overseas travel by the Prime Minister
to:
- Europe, where he visited the European Union, Germany, Italy
and France (30 June-13 July 2002)
- Papua New Guinea (13-14 August 2002), followed by the
Pacific Islands Forum in Fiji (14-17 August 2002)
- Nigeria and the United Kingdom for a Commonwealth Heads of
Government Meeting follow-up meeting with Presidents Olusegun
Obasanjo of Nigeria and Thabo Mbeki of South Africa (21-27 September
2002)
- Mexico, for the Asia Pacific Economic Cooperation leaders’ meeting
in Los Cabos, followed by a visit to Mexico City (24-30
October 2002)
- the United States, the United Kingdom and Indonesia (8-16
February 2003)
- New Zealand (8-10 March 2003)
- the United States, the United Kingdom and Qatar (1-10
May 2003).

Visits to Australia
There were a number of high-level visits during the year, including
that of the Chairman of the Standing Committee of the National
People’s Congress of China (August 2002), and official working
visits by the Prime Minister of Malta (August 2002), the Prime
Minister of Fiji (October 2002), the Prime Minister of Papua New
Guinea (December 2002) and the Commonwealth Secretary-General (April
2003).
In addition, officers of the branch were responsible for the preparations
for and successful carriage of visits by members of foreign royalty,
as follows: His Royal Highness Prince Philippe, Crown Prince of
Belgium, and Her Royal Highness Princess Mathilde (18-23
November 2002); His Imperial Highness Prince Naruhito, Crown Prince
of Japan, and Her Imperial Highness Princess Masako, Crown Princess
of Japan (16-19 December 2002); and His Royal Highness Prince
Haji Al-Muhtadee Billah, Crown Prince of Brunei Darussalam (13-18
March 2003).
There were also 15 ministerial guest of government visits, including
those by the European Commissioners for Trade and External Relations,
the Defence Ministers from Japan, Turkey and Britain and the Foreign
Ministers from Afghanistan, the Philippines and Poland. The success
of the visits provided positive support for Australia’s bilateral
relationships with the countries involved. There were fewer high-level
incoming visits in the first half of 2003, in the main due to concerns
about the safety of air travel.
Other responsibilities
The branch organised two major memorial services:
- a national remembrance service, held at St Christopher’s
Cathedral in Canberra on 11 September 2002, marking the
anniversary of the terrorist attacks which occurred on 11 September
2001 in the United States
- a national memorial service, held in the Great Hall of Parliament
House on 24 October 2002, honouring the victims of the terrorist
attacks which occurred in Bali on 12 October 2002.
The branch coordinated 87 airport facilitations for heads of state,
heads of government and royalty transiting Australia. Airport facilitation
involves the branch’s advising airport authorities and relevant
agencies of flight details and arranging for either a part-time
visit officer or Department of Foreign Affairs and Trade officers
to meet and coordinate arrangements for customs, immigration, quarantine
and transport procedures on arrival and departure.
Other notable tasks successfully performed by officers of the
branch included formulating the logistic and hospitality arrangements
for:
- the Council of Australian Governments meeting held at Parliament
House, Canberra on 6 December 2002
- the Prime Minister’s reception, held at The Lodge on
9 December 2002, for the Australian and English teams contesting
the Prime Minister’s Cup
- the Prime Minister’s annual cricket match, held at Manuka
Oval, Canberra on 10 December 2002
- the Australia Day reception held at The Lodge on 26 January
2003
- the cricket match between the Prime Minister’s XI and
the Aboriginal and Torres Strait Islander Commission Chairman’s
XI which took place at Adelaide Oval on 21 March 2003.
After an open tender process, a three-year contract for the provision
of official gifts by Jaymac Promotional Advertising Proprietary
Limited, in association with Beaver Galleries, commenced operating
on 1 November 2002. |